FAQ's:
Your Guide to the Rooftop & Sunset Markets
Have questions about any of our Markets? You’ve come to the right place! Whether you're a first-time visitor or a seasoned stallholder, our FAQ's hub covers some of the most common queries we receive. Get the latest updates on these popular community events — all in one spot.
FAQ's for Patrons
Q1: When and where is The Rooftop Market?
A1: The market takes place every Sunday from 9am to 2pm at Westfield Newmarket’s 4M Green carpark, accessible via 309 Broadway. There’s no boom gate at the entrance, so you can drive straight in and park on level 3 or 3M. From there, take the elevator up to level 4 and follow the signs past the food precinct — you’ll find yourself right at The Rooftop Market!
Q2: What can I expect at the market?
A2: Find a wide range of exquisite foods, crafts, fresh produce, and live entertainment.
Q3: Is parking available?
A3: Yes, customers enjoy 2 hours of free parking at Westfield Newmarket during market hours. Please register your vehicle on the Westfield NewmarketApp.
Q4: Are pets allowed?
A4: For safety and hygiene reasons, pets are not permitted except for service animals.
Q5: Is the market family-friendly?
A5: Absolutely! The market offers fresh, delicious food for all ages, live entertainment to enjoy together, and a variety of unique artisan stalls with fun and interesting finds that can keep everyone entertained and curious. It’s a great spot for families to explore and enjoy a relaxed Sunday together.
Q6: How can I become a vendor?
A6: Interested vendors can apply online at [click here].
Q7: Are the stalls cash only?
A7: Most vendors accept card payments, but it’s a good idea to check individual stalls or bring some cash just in case.
Q8: What safety measures are in place?
A8: We work closely with Westfield security and follow strict health & safety guidelines to ensure a safe, enjoyable market experience is had by all.
FAQ's for Vendors
Q1: How do I apply to be a vendor?
A1: You can apply online via our vendor application form [click here]. We review applications weekly and notify you of the outcome shortly after.
Q2: What types of products are allowed?
A2: We welcome a wide variety of quality artisan goods, food, beverages, and unique offerings. Some categories may be restricted due to Westfield policies or to avoid duplication, see the list of exclusions here [click here].
Q3: What are the stall fees and what do they include?
A3: Fees vary depending on stall location and section (General or Food, covered or uncovered). Fees include power, marketing, security, cleaning, and access to Westfield’s high-traffic customer base.
Q4: When and how do I pay my stall fees?
A4: Payments are collected on the day of the market by one of our friendly market managers. We gladly accept both EFTPOS and cash payments for your convenience.
Q5: What are the market dates and times?
A5: Our Sunday Rooftop Market runs every Sunday from 9am to 2pm (with exception to strong windy days as we’re elevated). Stallholders typically set up from 7am.
Q6: What happens if I need to cancel?
A6: Please let us know by Friday 3PM if you need to cancel, so we can offer your spot to a vendor on our wait-list. Late cancellations or no-shows may affect your eligibility for future markets.
Q7: Can I share my stall with another vendor?
A7: Each stall is assigned to one vendor or business. Subletting or sharing requires prior approval.
Q8: Is power available at stalls?
A8: Yes, all stalls include power access at no extra cost.
Q9: What is the size of a single stall?
A9: A single stall is 2.5m wide by 3.5m deep.
Q10: What facilities are available for vendors?
A10: We provide access to water, waste disposal, and secure parking (at a flat negotiated rate) on market days.
Q11: How do you promote vendors and the market?
A11: We run regular marketing campaigns on social media and collaborate with Westfield for cross-promotion via their marketing channels.